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Just a Thought - iVote For iPhone

by

- May 18th, 2006

There are many things the mobile professional needs to stay in touch and at the top of his or her game beyond business class airline seats and a suite at a DoubleTree hotel. When a notion hits, for instance, it doesn't matter if you are cruising at 30,000 feet or in a meeting with your boss, you need to pay attention to the thought and, more importantly, you need to get it written down.

I've known people who carried little notebooks with them and would, from time to time, stop and jot down notes about the thoughts that occurred to them at any given moment. One guy called these notions 'Seeds', and he said that it often took a lot of cultivating to turn a seed into a full blown idea that was worth something. Is that what true business is all about?

Mobile professionals also need to communicate, not just with voice, which is pretty much covered by mobile phones these days, but with the increasing array of other communication protocols available. During the course of my day, for instance, I could be in a conference call, e-mailing a customer and IMing an associate all at the same time. Multitasking is not new; what is new is where and how we do it. With today's technology, not even the bathroom is a safe haven from customers and managers looking for answers or needing your help. (My cell phone may be in my pocket while I'm in the can, I'll refuse to answer it if called while there. A man has to draw the line somewhere.)

A mobile pro also needs a diversion every once in a while. Let's face it, the fastest way to fry your brain is to spend 5 hours on a flight going over the details to your proposal for the umpteenth time. And when you get to your destination you will need to deflate, relax, chill, and do something that will help you deal with the worries, butterflies and whatever else there is that keeps you at less than your best. A game can do wonders in this respect, even wrist-jerking shooters can divert your attention enough to let you look at the more serious stuff from a fresh perspective. (Makes you wonder why corporate America don't have game rooms in the office.)

So, those on the go need something that will do all the above, and do it with style and class.

I've played with many of the devices that are being offered to mobile pros these days, and while some go a good ways toward fulfilling the needs I've outlined, nothing fills them well enough to be called The Mobile Business Solution. The Blackberry, for instance, does a wonderful job with e-mail, staying in touch can hardly be easier, but writing anything more than a few sentences will test the patience of a Buddhist monk. Forget about doing anything more than reviewing documents, and don't even think about watching movies, or playing any decent games.

In fact, I'd lump all similar devices with the Blackberry, including the Palm Treo 650 or 700P, and Motorola's new Q, the Blackberry wannabe. They are great for specific tasks, but are lacking in other areas such that it makes them less than perfect for the majority of the people they were designed for.

Notebooks, on the other hand, do it all, but are bulky and don't have the mobile connectivity that Treos and Blackberries have. (Though that is changing as new devices and services allow laptops to connect to the web anywhere, not just at WiFi hotspots.)

This is where Apple needs to step in. The mobile pro needs a device that lets them easily access and edit e-mail, documents and other items, and communicate as simply as with a cell phone. Is this device an Apple branded phone? Maybe. Could it be Apple's version of Microsoft's Ultra-Mobile PC? Perhaps. A combination of the 2 devices? Likely. But make no mistake, this device should be aimed at a niche market, and expect to pay a premium for it, which means it may not sell like iPods at Christmas, or wind up like the Newton. Then again, maybe by aiming the device at business people, Apple could avoid the Newton Curse, and find that they can't make enough of them.

I also believe Apple could do for business what is did for music. This 'Mac-Mobile' would be the exective's iPod, and .Mac might evolve into something that could find a home in corporate IT shops. Once established, the device could find other niches to venture into. Cellphone makers won't need to worry, there's plenty of room for Apple to carve out a piece without offending anyone.

I don't have a clue what such a device would look like, and frankly, it doesn't matter, just as long as it is as easy to use as my Mac and my cellphone, and does what I need it to do while I'm out and about. Which means:

  • As I jot down notes, update my calendar or address book, my Mac-Mobile device can sync it with my Mac or my .Mac account no matter where I am in the world.
  • I can edit all manner of files, maybe even create a slide show, which can then be uploaded to my .Mac account for sharing, all without ever having to lug along a laptop.
  • I can get e-mail and IMs using industry standard protocols, include voice and video chat (iChat mobile? Yeah baby!).
  • I can play networked games.
  • And I can make a simple phone call using my preferred service.

Other's have tried to give us these features, but no one has done it right for all of them. I believe that now is the time for Apple to step up to the plate; with their famed industrial design team, they are bound to come up with something better than what's available now.

iPhone? iDon't care. Just give business people what they need, and Apple's got my vote.

is a writer who currently lives in Orlando, FL. He's been a Mac fan since Atari Computers folded, but has worked with computers of nearly every type for 20 years.

You can send your comments directly to me, or you can also post your comments below.

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Observer Comments

Show: Subjects Only | Full Comments
Close Name:Guest
Subject: The iPhone/PDA problem

It has been 10 years since I last had a cell phone, and I haven't needed one since. My job doesn't take me on the road, but my freelance work does, and I'm able to manage just fine with an answering machine and a few quarters. The Cell phone would attract me if:

1. All incoming calls were free.
2. E-911 worked even when power was out. Some cases no power in the towers meant that land based phones still worked better because of the trickle charge coming over the phonelines.
3. The rates were lower for local than the local land line charges. I can get $20 a month, 65 free calls a month, and 8 cents a call (not minute, a call!) after that from my land line provider, including taxes.
4. The iPhone needs to be available in all areas. Coverage of cellphone services can be more sparse than broadband internet in some cases.

PDAs pose another problem: The darn keyboard, or input methods are all too small. The screen is too small to make a legible 80 column text screen. When OLED screens become a reality, and a 17" Powerbook size screen folds like a folding Trails Unlimited map, and the infrared keyboard does too, a PDA might make more sense.

The protection of such devices against water damage is another problem, as well as the sturdyness against collisions etc...

Close Name:Ibn Rushd Posts: 51 Joined: 16 May 2006
Subject: Voice memo

I would like a one button voice memo recorder. My cell phone has a voice memo feature, but you have to get through several menus to start it.

Close Name:gslusher Posts: 2088 Joined: 13 Nov 2002
Subject: Just whose life is it?

Vern, have you ever considered that these "mobile professionals" are essentially serfs? They are at the beck and call of their lords and masters (bosses, clients, suppliers, partners) all the time--even in the can. (At least you draw the line there!) They like to think that they're in control of their lives, but they're not even close--they're deluding themselves. A 10-year-old kid has more control over his/her life than these "mobile professionals."

When you carry a cell phone and answer it, no matter what, you're saying that your time is less valuable--to YOU!--than the time of whomever is calling you. They are dictating what you do and when you do it, not you.

I ran several multimillion-dollar programs in the Air Force long before cell phones. When the phone rang, I didn't answer--a subordinate did. He/she would ask if I wanted to take the call. (If it was my boss, of course I took it!) If I were busy--meeting with my staff, talking with another senior officer, etc.--or not there, my subordinate took a message and left it on my desk. There was seldom anything that was so critical that they would interrupt a meeting. (Today, we have voice mail that does the same thing without interrupting someone else. Use it.)

Today, on the other hand, at nearly every meeting I go to (mostly volunteer organizations like 4-H, meeting in the evening), someone's cell phone rings. Usually, the ringer is set to wake the dead, so the discussion/business stops immediately. Almost every time, it's the person's kid or spouse, asking when they'll be home, what's for dinner, where their socks are, etc.--stuff that could easily wait.

Also consider that, if you answer the phone while you're meeting with a client, you've just told that client that his/her time isn't worth very much to you, that, basically, you don't give a d*mn about their business. Think how you'd feel if your attorney or physician took a call while meeting with you.

(The only time I would interrupt even a meeting with a subordinate for a phone call was if the call was from our commander (or higher), as the commander had a right to demand the attention of both of us.)

A friend was recently on jury duty. Twice during the trial, someone's cell phone went off, even though everyone had been told to turn phones, pagers, etc., off. I have a DVD of a speech by General Zinni (four stars)--someone's phone went off during his speech. That is arrogant, rude, thoughtless, boorish, inconsiderate, and, to be frank, stupid. People should be embarassed when they allow it to happen, as it's really easy to prevent--turn the d*mned phone OFF during the meeting, trial, dinner, etc.

When I was much younger, the only people who had pagers were physicians who were on call. Then, it seemed that lots of people had pagers, perhaps to make themselves feel important. Now, it's cell phones.

Worst, though, are people use cell phones while driving. Recent research has shown that talking on a cell phone while driving--even with a headset or hands-free device--dramatically increases the risk of a serious accident. Many jurisdictions have made using cell phones without hands-free devices while driving illegal. To anyone who uses a cell phone while driving, even with a hands-free system, I have one question: is that call worth your child's life? If not, don't do it. Turn off the phone while you're driving.

Yes, I have a cell phone, but it is turned off most of the time. Few people have the number, as it's mostly for outgoing calls. If someone calls, they can leave a voice mail message that I'll pick up when I have time.

I also have a PDA (Palm TX) with WiFi. Besides playing battleship (<G>), I use it for contacts and to record appointments that I'll later sync with Palm Desktop on my iMac at home (still haven't moved to iCal). (I also keep info on DVDs and books I might want to get so that I can check local sale prices vs Amazon, buy.com, etc. Documents to Go is great for this.)

Cell phones, PDAs, PIMs, etc. should make our lives easier, more convenient, and less stressful. Instead, it seems, for too many people, having such devices makes their lives more difficult, less convenient, and much more stressful.

Don't get me started about people (mostly young people) who continue to play their iPods while someone is talking to them (they take one earbud out) or kids who send text messages during classes.

Close Name:gslusher Posts: 2088 Joined: 13 Nov 2002
Subject: Voice recorders

Quote
Ibn Rushd wrote:
I would like a one button voice memo recorder. My cell phone has a voice memo feature, but you have to get through several menus to start it.


There are many digital voice recorders that do just that. There are even some built into pens. A multipurpose device like a cell phone or iPod will naturally lead you through menus. Otherwise, it would have dozens of dedicated buttons, like the remote for my DVD recorder/DVR--which has menus AND dozens of buttons! It's a masterpiece of non-clever, obtuse, and irritating design.

Close Name:VSeward -   TMO Staff Posts: 972 Joined: 28 Jun 2001
Subject: Re: Just whose life is it?

Quote
gslusher wrote:
Vern, have you ever considered that these "mobile professionals" are essentially serfs? They are at the beck and call of their lords and masters (bosses, clients, suppliers, partners) all the time--even in the can. (At least you draw the line there!) They like to think that they're in control of their lives, but they're not even close--they're deluding themselves. A 10-year-old kid has more control over his/her life than these "mobile professionals."


I couldn't agree more.

Close Name:rezonate Posts: 741 Joined: 04 Feb 2005
Subject: A telephone is for *my* convenience, not the caller's.

If Mark Twain didn't say that, he should have.

""On April 20, 1879, Robert Lynd was born in Belfast, Ireland. Educated at
Queen's College in Belfast, he moved to London in 1901. Over the next
five decades he became one of England's most popular writers and critics,
writing regular columns for London's "Daily News," the "Nation," and the
"New Statesman." Some of his best essays were collected in a 1921 book,
"The Pleasures of Ignorance." Lynd had this to say about one of the 20th
Century's most important inventions:

"The telephone is
the greatest nuisance among conveniences,
the greatest convenience among nuisances." ""

Close Name:Guest
Subject:

Just to go off on a tangent....I think the "iPhone" needs to be all your portable gadgets in one. To really wow and succeed, it (and I'm sure apple are capable of pulling it off) should combine a good quality digi-cam, ipod, pda functions, a decent level of storage, and, of course, a phone. Although most new phones are getting like this, like, say, the SonyEriccson W810i, we are still waiting for something that can do everything excellently, not just moderately, as it the case now. With a competitive price they'd have a clear winner. Having said that though.... coolness with be the decider!

Also, it could have the advantage of being sold alongside other phones as well as apple products, thus giving it a presence in more locations than its competitors.

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